360 Investigations & Backgrounds, LLC
360 Investigations & Backgrounds, LLC
"Discovering Truth"

Frequently Asked Questions

What is the difference between the Nationwide Background Check Investigation and the NC Criminal Records Check?

Every Nationwide Background Check Investigation includes the following: A Personal Overview of the individual, Possible Phone Numbers, Possible Emails, Address History, Possible Social Media Sites, Nationwide Criminal History and Bankruptcies. You may also add any or all of the following items to a Nationwide Background Check Investigation: Nationwide Traffic Records, Federal Criminal Records, Liens, Judgements, Eviction Records and a U.S. Patriot Act Search. An example of a Nationwide Background Check Investigation can be seen here


An NC Criminal Records Check contains the following: A Personal Overview of the individual, NC Criminal Records and optionally NC Traffic Offenses. 360 Investigations & Backgrounds, LLC is an authorized provider of official NC criminal records. An example of an NC Criminal Records Search can been seen here

What Criminal Records are included?

Every jurisdiction reports criminal offenses differently. At 360 Investigations & Backgrounds, LLC, we use multiple resources for every background check in order to find every reported criminal offense nationwide. In some cases, offenses can be found that are more than 30 years old. Some jurisdictions only report the past 7 years. There are some jurisdictions that do not report criminal offenses. Every state reports registered sexual offenders.

Are traffic offenses included?

Traffic offenses are not normally included in a standard criminal records check. DWI, DUI, Driving with a Revoked License and  Hit and Run are considered criminal offenses and will be included. Minor traffic offenses can be requested for a small additional fee. We can also order an official state driver history for most states.  

I ran a Background Check with another company and it showed NC case numbers. Under offenses, it just says, "Not Specified." Will your report show what the actual offenses are?

Yes. 360 Investigations & Backgrounds, LLC has direct access to The NC Administrative Office of the Courts system. Our reports will show what the charges were as well as the disposition of the charges. If you ordered a criminal background from somewhere else and only got case numbers, we offer two options for getting that information.


First, you may order an NC Criminal Records Check. If you choose this option, please understand that in NC, you cannot always tell from the case number alone if it was a criminal charge or a traffic offense.  If you order an NC Criminal Records Check from us and do not request traffic offenses, you may receive a report that does not include some or all of the case numbers that you have. This would mean that those missing case numbers were traffic offenses. If you want to know for sure what the charges were for each case number that you have, be sure to check the box requesting traffic offenses when you complete the request. This is the better if you have more than  5 case numbers or you are not sure that you have all of the NC cases on the individual.


The second option is to submit a NC Case Number Search. This option will give you a report with the details for each case number that you request. This is the better option if you have less 6 case numbers and you are sure there are no additional cases in NC that you need information on. 

Will the person that I run a background check investigation on know?

360 Investigations & Backgrounds, LLC does not notify the subject of the background check investigation that they are being investigated nor do any of the resources that we use. That said, if you are an employer, a landlord, church , or other similar organization that is screening employees or volunteers, you must comply with federal law that protects volunteers and employees from discrimination (see this document from the EEOC and the FTC.) This means that you must receive the person's permission to run a background check investigation. We will provide you with a digital release form for the employee, tenant or volunteer to complete so that you are in compliance.

How long does a Background Check Investigation take?

We strive to get your Background Check Investigation Report to you as soon as possible. We process all requests in the order received. People that have many records to sort through take longer than those with very records. Depending on the time of day that the request is submitted, you will normally receive your report the same day or the following business day.

How often should I run a Background Check Investigation on employees, clients, or team members?

We recommend running a Background Check Investigation on all staff, tenants and/or volunteers every two years. The best practice is to have the employee, tenant or volunteer complete the release form every two years. Occasionally, you may have reason to believe that a report on a particular person needs to be be rerun in less than two years. If you have cause to run a new report in less than two years, we will rerun that report for you at no additional charge.

As an organization, should we have a Background Check Investigation policy in place?

The short answer is yes. It is better to have a written policy in place. More importantly, you must follow that policy. Making exceptions to the policy and not treating everyone equally is the thing that can get you in trouble. The policy does not need to be excessively long. Here is a sample policy that you are free to use and make changes to to fit your organization. 

Questions? Use our contact page, email or call us at 704-360-0360.



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